Terms of Service

Introduction and Acceptance of Terms

Welcome to Agellisse! These Terms of Service ("Terms") govern your access to and use of the Agellisse website, services, and products (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Service.

Agellisse is committed to providing high-quality skincare and wellness products. We encourage you to read these Terms carefully as they contain important information about your legal rights, remedies, and obligations.

1. Eligibility and Account Registration

To use certain features of the Service, you may be required to register for an account. You must be at least 18 years old to create an account and purchase products. By registering, you agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

• You are responsible for safeguarding your password and for any activities or actions under your account.
• Agellisse cannot and will not be liable for any loss or damage arising from your failure to comply with these requirements.
• We reserve the right to suspend or terminate your account if any information provided during the registration process or thereafter proves to be inaccurate, current or incomplete.

2. Orders, Pricing, and Payment

All orders placed through the Agellisse website are subject to availability and acceptance by Agellisse. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or problems identified by our credit and fraud avoidance department.

• Prices for our products are subject to change without notice.
• We accept various payment methods, which will be displayed at checkout. By providing payment information, you represent and warrant that you are authorized to use the designated payment method.
• Taxes and shipping fees will be added to the price of the products as applicable and will be clearly communicated before you finalize your purchase.

3. Shipping and Delivery

Agellisse aims to process and ship orders promptly. Delivery times may vary depending on your location and chosen shipping method. While we strive to meet estimated delivery times, we cannot guarantee them and are not responsible for delays caused by external factors such as weather, carrier issues, or customs processing.

• Risk of loss and title for items purchased from Agellisse pass to you upon our delivery to the carrier.
• Please ensure your shipping address is accurate and complete to avoid delays or lost shipments.
• For international orders, you are responsible for any customs duties, taxes, or fees incurred.

4. Returns and Refunds

We want you to be completely satisfied with your Agellisse purchase. If you are not satisfied, you may return products in accordance with our Return Policy, which is incorporated into these Terms by reference. Please review our FAQ page for detailed instructions on returns and refunds.

• Products must be returned within a specified period (e.g., 30 days) from the date of purchase.
• Items must be in their original condition, unused, and in their original packaging.
• Refunds will be processed to the original payment method after inspection of the returned items.

5. User Conduct and Content

You agree to use the Agellisse Service only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Service. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our Service.

• You are solely responsible for any content you post, upload, or otherwise submit to our Service.
• You agree not to post or transmit any content that is unlawful, harmful, threatening, abusive, defamatory, vulgar, or otherwise objectionable.
• Agellisse reserves the right to remove any content that violates these Terms or is otherwise deemed inappropriate.

6. Intellectual Property

All content on the Agellisse website, including text, graphics, logos, images, and software, is the property of Agellisse or its content suppliers and is protected by international copyright and intellectual property laws. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from Agellisse.

• The Agellisse name and logo are trademarks of Agellisse.
• Unauthorized use of any Agellisse trademarks or content is strictly prohibited.

7. Disclaimers and Limitation of Liability

THE AGELISSE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. AGELISSE MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SERVICE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THE SERVICE. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, AGELISSE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

AGELISSE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE SERVICE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

8. Indemnification

You agree to indemnify, defend, and hold harmless Agellisse, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these Terms or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the Service using your account.

9. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts located in London, United Kingdom.

10. Changes to Terms

Agellisse reserves the right, at its sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

11. Contact Information

If you have any questions about these Terms, please contact us:

• Email: [email protected]
• Phone: +44 20 7183 8312
• Address: 76 Whitechapel High St, London E1 7PE, United Kingdom